Frequently Asked Questions
Everything you need to know about our home essentials and services.
What types of home products do you specialize in?
Saral Home specializes in a wide range of home textiles and decor, including premium area rugs, bath mats, bed linens, curtains, and cushion covers designed for modern living.
How long does shipping typically take?
Orders are generally processed within 24-48 hours. Depending on your location, standard delivery takes between 3 to 7 business days.
What is your return and exchange policy?
We offer a hassle-free 7-day return policy for unused products in their original packaging. Simply initiate a return request through our portal if you are not satisfied with your purchase.
Are your products machine washable?
Most of our rugs and mats are designed for easy maintenance and are machine washable. However, we recommend checking the specific care label on each product for detailed washing instructions.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across the country, alongside secure online payment options including credit/debit cards, UPI, and net banking.
How can I track my order status?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your package directly through the 'Track Order' section on our website.